Privacy Policy

Janbox is committed to protecting your personal information and respecting your privacy. We collect, use, store, and process personal data in accordance with applicable privacy laws to provide secure and reliable services.

1. Information We Collect Depending on your use of Janbox services, we may collect the following information:

• Personal information provided during account registration, such as your name, email address, phone number, and shipping address.
• Payment information required to process transactions.
• Order history and shopping preferences.
• Technical information, including IP address, browser type, device information, cookies, and website usage data.
• Information received from third-party partners when necessary to complete transactions or provide our services.

2. How We Use Your Information Your personal information may be used to:

• Process orders and provide our services.
• Manage payments and shipping.
• Improve our products, services, and customer experience.
• Respond to inquiries and provide customer support.
• Detect fraud and maintain platform security.
• Comply with legal and regulatory requirements.
• Send service-related notifications and promotional communications (where permitted).

3. Data Updates and Deletion We allow you to update the personal information you have provided through the available options on the Janbox website. You may also contact us at [email protected] to request that your personal information be updated or deleted. We will take reasonable steps to ensure that all update or deletion requests are processed promptly and appropriately. Please note that requesting the deletion of your personal information may affect your ability to access or continue using certain Janbox services.

How to Delete Your Data

Step 1: Sign in to your Janbox account. Step 2: Go to https://janbox.com/account/settings and follow the instructions to delete your account. .

4. Sharing Personal Information Janbox does not sell customer personal information. Information may only be shared when necessary with:

• Payment service providers
• Logistics and shipping partners
• Marketplace sellers involved in fulfilling your order
• Technology and service providers supporting Janbox operations
• Government authorities when required by applicable law All third-party partners are required to protect your personal information in accordance with applicable privacy regulations.

5. Information Security Janbox applies industry-standard security measures to protect customer information, including:

• Encrypted data transmission
• Secure payment processing
• Access control and authentication
• Physical and technical security safeguards Customers are responsible for protecting their account credentials and should never share their passwords with others.

6. Advertising

Third-Party Advertising and External Links

• Janbox services may include advertisements and links to websites or applications operated by third parties.
• These third-party advertising partners may collect information about you when you interact with their advertisements, content, or services. Their collection and use of information are governed by their own privacy policies.

Use of Third-Party Advertising Services

• Janbox works with trusted advertising partners to provide more relevant and useful advertisements about Janbox products and services.
• We are committed to protecting your privacy and will never share your name or personal information with advertising companies.
• To measure the effectiveness of our advertising campaigns, Janbox may use advertising identifiers, such as cookies or device identifiers.
• For example, if you have already downloaded the Janbox application, we may share an advertising identifier with our advertising partners so that you will no longer receive advertisements encouraging you to download the app again.
• Some advertising partners may use these identifiers to deliver advertisements from other advertisers that they believe are more relevant to your interests.

You can opt out of personalized advertising from Janbox at any time by updating your account settings. Please note that disabling personalized advertising will not stop advertisements from appearing on Janbox services; however, the ads you see may be less relevant to your interests.

7. What Information Can You Access? /

Through your Janbox account, you can access and manage your personal information, including your name, shipping address, payment preferences, profile information, membership status, and purchase history, by visiting the My Account section on the Janbox website.

8. Your Choices If you have any questions regarding the collection or use of your personal information, please contact our Customer Support team. Please note that if you choose not to provide certain information, you may not be able to access or fully use some Janbox services. We implement a variety of security measures to protect your personal information. Your personal data is stored within secure systems and can only be accessed by authorized personnel with special access rights. We are committed to complying with applicable data protection laws and regulations. Where required or permitted by law, we may anonymize or remove personally identifiable information from our records. Depending on the laws applicable in your country or region, you may have the right to request access to, update, or delete your personal information. To submit a request, please contact our Customer Support team at [email protected]. Please note that exercising these rights may affect the availability of certain Janbox services.

Can Children Use Janbox Services?

Janbox does not knowingly sell products or services directly to children. If you are under the age of 18, you may only use Janbox services with the involvement and supervision of a parent or legal guardian. We do not knowingly collect personal information from children without the explicit consent of a parent or legal guardian.

Notice, Updates, and Terms of Use

By using Janbox services, you agree that your use of the services and any privacy-related matters are governed by this Privacy Policy and our Terms of Use, including applicable limitations of liability and dispute resolution provisions. If you have any concerns regarding your privacy while using Janbox, please contact us with a detailed description of your concern, and we will make every reasonable effort to resolve it. As our business continues to evolve, this Privacy Policy may be updated from time to time. We encourage you to review this policy regularly to stay informed of any changes. Unless otherwise stated, the latest version of this Privacy Policy applies to all personal information we hold about you and your account.

Examples of Information Collected by Janbox

Janbox may collect information when you:

• Search for or purchase products, or use services through the Janbox platform.
• Add or remove items from your shopping cart, place orders, or use Janbox services.
• Stream, download, view, or otherwise access content through our website, applications, or supported devices.
• Register or manage a seller account or any other account that allows you to provide products, software, or services through Janbox.
• Publish, manage, or develop products and services using Janbox.
• Contact us by phone, email, live chat, or other communication channels.
• Complete surveys, feedback forms, support requests, or questionnaires. As a result of these activities, Janbox may collect personal information including:
• Full name
• Phone number
• Shipping and billing address
• Age
• Payment information
• Location information
• IP address
• Reviews, feedback, and communications you send to us
• Email addresses of friends or other recipients that you choose to share with us

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact our Customer Support team at [email protected].