About Janbox
About Janbox
Our Mission
Our Vision
Janbox Core Services
Policies
Janbox Wallet (My Point)
For Buyers
Account Registration Guide
Janbox's Proxy Buying Service
Shopping on Janbox Marketplace
For Sellers
1. Seller Account Registration
2. Marketplace Policies & Compliance
3. Fulfillment Services
4. Order Fulfillment & Logistics Process
5. Payment
6. International Shipping
7. API & System Integration
8. Business Customer Support
9. Reports & Analytics
4.FAQ

Frequently Asked Questions

How to Shop from Japanese Websites and Popular Marketplaces (Rakuten, Mercari, JDirectItems Shopping) via Janbox

Bidding Guide

Guide to using the "Snipe Bid" Feature

Payment

How to Use the "Make Offer" Feature

Contact Us

Email[email protected]Respond within 24 hours
Live ChatChat with customer supportOffice hours