Hello, how can Janbox help you?

Find answers, detailed guides, and support for using our services.

About Janbox

About Janbox

Our Mission

Our Vision

Janbox Core Services

Policies

Janbox Wallet (My Point)

For Buyers

Getting Started with Janbox

Janbox's Proxy Buying Service

Janbox Marketplace

For Sellers

FAQ

How to Buy & Bid

Other Issues

Payment

Shipping

Home

>

FAQ

How to Buy & Bid

2 articles

Other Issues

3 articles

Payment

0 articles

Shipping

2 articles

Featured Articles

How to Shop from Japanese Websites and Popular Marketplaces (Rakuten, Mercari, JDirectItems Shopping) via Janbox

Live Bidding

Snipe Bid

Offer Mercari

Payment Process

Contact Us

Email[email protected]Respond within 24 hours

Live ChatChat with customer supportOffice hours